Returns & Exchanges
We want you to love your Glossier routine, but if something isn't working out, we offer a 30-day return policy for all products. Our team is here to help you find the right shade or formula to ensure you are 100% satisfied with your glow.
Initiate Your Return
Visit our self-service returns portal with your order number and email address to start the process.
Print Your Label
Select the items you wish to return and download the prepaid shipping label provided by our system.
Pack and Ship
Securely package your items in their original pink bubble pouch or any sturdy box and drop it off at your nearest carrier location.
Receive Your Refund
Once your return is processed at our warehouse, a refund will be issued to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing